Privacy Policy & Cookie Statement


I am an individual, and like you I value my privacy. I will always respect your privacy and your right to be forgotten.
If you believe that I hold personally identifiable information on or about you through the course of using this website or through business dealings, and you wish for that data to be erased, please make a request here. I will let you know if and what information I hold and with your consent erase that data, where allowable by law, within 72 hours of your request.

The following information explains how and why I collect information from you, to whom such information is disclosed and what your rights are.
What information do I collect and how do I obtain it?
I receive information in the following ways, either directly from you when you complete the “contact” form, email me directly, telephone me or visit me. The information I collect online is contact and marketing information so that I can provide you with an efficient service.

How do I use your information?
I use the information that I collect about you to:
(a) Process orders and enhance your overall experience by providing you with a more personalised site;
(b) provide requested details to you about the services or items you are interested in
(c) monitor customer traffic patterns and site usage to help us develop the design and layout of the site

Will Elizabeth Lake disclose the information it collects to outside parties?
I use information about you only for the purpose of providing details and services you have requested. I may disclose the information you give me to other professional translators/Interpreters/agencies on a need to know basis to enable the fulfilment of my contract with you.
Elizabeth Lake does not sell, trade or rent your personal information to others. Elizabeth Lake may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.

How do I protect your information?
I endeavour to protect your information in the following ways:
(a) when you use our contact forms, we offer the use of a secure server. A secure server encrypts all of the information you input before it is sent to us, thus protecting your confidential data;
(b) I will use an encrypted email service to correspond with you with the servers in Europe. This will require you to create an account on a provider portal to allow you to access the email. Should you choose to send me information using an unsecure email account this will be at your own risk.
(c) I will not request information which is excessive for our purposes;
(d) Try, with your assistance, to keep any information we hold about you up to date and accurate;
(e) Once your job is complete I will store the documents on a secure encrypted server hosted within Europe. This information will be held for a minimum of six months and a maximum of two years unless you ask me otherwise. I will delete any other information which I hold about you which is no longer relevant, within a reasonable period of the date such information becomes no longer necessary for our purposes;
(f) Protect your data against unauthorised use.


As almost all websites do, this website uses a limited number of cookies to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites.
Our cookies help us:
• Improve the speed/security of the site.
• Make our website function correctly.
• Remember your settings during and between visits.
• Allow you to share pages with social networks.
• Anonymously track the use of the website.
I do not use cookies to:
• Collect any personally identifiable information.
• Collect any sensitive information.
• Pass data to advertising or affiliate networks.
• Pass personally identifiable data to any third parties.
• Pay any sales commissions.
Granting permission to use cookies
If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this.
Should you wish to remove or not use cookies from our site you can learn how to do this here, however doing so will likely mean that our site will not work as you would expect.